KFI Business Health Scorecard  ◆  Powered by FAAST

Is your business
truly self‑running?

20 questions. 4 pillars. An honest diagnosis of where your business stands — and what it takes to step back without everything stopping.

20
Questions
4
Pillars
80
Max Points
20m
To Complete
Pillar 01
Profit Architecture
Do you know where your money really goes?
/ 20
Pillar 02
People & Team
Does your team run things — or do you run them?
/ 20
Pillar 03
Operations & Process
Process or people's memory — which runs your business?
/ 20
Pillar 04
Owner Freedom
Are you running the business — or is it running you?
/ 20
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About you & your business
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Progress
0 / 20
Score Guide
1
Not doing this
We don't do this / I don't know
2
Inconsistent
Tried something but it's inconsistent
3
Key-person dependent
We have this but depends on a few people
4
Fully systemised
This runs reliably without me
P

Profit Architecture

Do you actually know where your money goes?

0 / 20
P1When you look at last month's revenue vs. what landed in your bank account, can you explain the difference — line by line?
P2Do you have 5–10 specific numbers you track every week that show business health — beyond just total sales?
P3If one outlet or product line went from profitable to break-even today, how quickly would you know — and how?
P4Is your team's pay directly connected to the profit outcomes they control — or based on attendance, tenure, or sales alone?
P5When you make a major decision — new outlet, new hire, price change — what numbers do you use, and where do they come from?
T

People & Team

Does your team run things — or do you run your team?

0 / 20
T1If you were completely unreachable for 2 weeks, what would your team do — and how do you know?
T2When a problem arises that your team has solved before, do they resolve it themselves — or come to you first?
T3Does each person in your team know exactly what success looks like in their role — and can they measure it without asking you?
T4How does your team currently earn more — and does that earning potential directly reflect the value they create?
T5When you onboard a new team member, how long before they're fully productive — and is that process documented?
O

Operations & Process

Does your business run on process — or on people's memory?

0 / 20
O1If your best manager resigned tomorrow, how much of how your business runs would leave with them?
O2Are your operational standards written so any new hire could follow them without shadowing someone first?
O3When the same problem happens in two different outlets, does it get solved the same way — or depends on who handles it?
O4How much of your week is spent making decisions that your team should be able to make without you?
O5If you wanted to open a new outlet today, could your team run it using existing systems — without you making it work?
F

Owner Freedom

Are you running the business — or is the business running you?

0 / 20
F1In the last month, how many hours did you spend doing work someone else could have done — if the right system existed?
F2Do you have a clear written 3-year plan for this business — and does your team know their role in it?
F3When you take time off — weekends, holidays — does the business actually stop being your problem, or does it follow you?
F4If someone offered to buy your business today, could you show them a system that runs without you?
F5On a typical week, are you spending more time building the business — or keeping it running?

Answer all 20 questions to see your full diagnosis.

Your Diagnosis
Business Health Score
—
out of 80 points

Profit Architecture
P1 – P5
0/ 20
⚑ PRIORITY FOCUS
People & Team
T1 – T5
0/ 20
⚑ PRIORITY FOCUS
Operations & Process
O1 – O5
0/ 20
⚑ PRIORITY FOCUS
Owner Freedom
F1 – F5
0/ 20
⚑ PRIORITY FOCUS

What would your business look like if you could step back?

In 45 minutes, we will show you exactly where your profit is leaking, why your team cannot run without you, and what a system-driven version of your business looks like.

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